frequently asked questions

What website platform do you use?

We create all of our client websites using the Wix. Its drag and drop feature allows for easy maintenance once the website goes live and is turned back over to the client. It also has the best built-in tools that help automate different processes that are integral to any fashion start-up.

Why should I choose Launch Your Collection to design my website?

The founder and president of Launch Your Collection will design your website and holds the following credentials:

  • She is a certified Wix webmaster and has gone through extensive training to develop and design websites that translate
  • As the an author of the book, Becoming a Fashion Designer (Wiley) and the former fashion/beauty editor at amNewYork, she has extensive writing experience and provides value-added copywriting and editing skills to each website she designs
  • She is a fashion industry veteran and has spent 20 years working in the fashion industry and has a creative touch, and an innate color and style sense that she brings to each website she designs
  • Having worked at the corporate headquarters of Ralph Lauren Corporation and having participated in design and branding meetings with Mr. Ralph Lauren, she brings her design and branding knowledge from the master of branding to each client she works with
  • Having worked directly with fashion start-ups for several years, she knows exactly what it takes to put together a compelling, polished, and professional website for any emerging fashion brand

Will my website be custom designed?

Yes! You can choose an already existing template that we can custom design from or we can start from scratch and create a truly customized design for you.

How long does this process take?

Custom website design projects take anywhere from 6-12 weeks, but are contingent upon your timely communication through each phase of the process.

Do you offer a payment plan?

Typically we ask for full payment upfront and many of our clients prefer to not interrup the process. However, we also offer a payment plan in which we require a 50% deposit to kick-off your project and will invoice you the balance once we are at a halfway point. Our payment plan option does not carry any interest or fees of any kind.

Will I need to hire you for any updates and maintenance?

No. Once your website is live, we will provide you with a link for how to easily learn how to use Wix for any updates you need to make and for any future maintenance needs. One of the best features of the Wix editor is its easy drag-and-drop feature, which allow for seamless changes, edits, and updates.

Do I need to purchase my domain name and hosting service?

Yes. Your domain name and hosting service must be purchased by the client and can be done through Wix. Once you book your website project, we will happily walk you through the process. Client may wish to have Launch Your Collection conduct your domain name search for an additional $29, but once the domain name is confirmed, it must be registered and paid for by the client. In terms of hosting your website, Wix offers a variety of payment plans that you can choose from. We will provide you with our recommendation to help you narrow down your options. Please note: Launch Your Collection LLC is not responsible for server downtime, email issues, software issues or any other compatibility issues that may arise after the launch of the site.

What are your business hours?

Our business hours are Monday - Friday, 9 am to 6 pm EST.

Do your websites include a built-in e-commerce shop?

Yes! All of our custom design websites include an e-commerce store with unlimited products. Our website fee includes up to 10 styles, but if your collection features more than 10 styles, we can add your remaining styles for an additional fee.